http://simpletut.com/ – In this tutorial you will learn how to design a webpage layout from scratch using HTML and CSS. You will also learn how to design a custom CSS Menu! We will then develop [More]
This short video, presented by Anjum Naweed of UniSA, outlines the benefits to the rail industry of CRC for Rail Innovation projects R2.112 – Driving Strateiges and R2.113 – Route Knowledge Acquisition
livepro is a customer service knowledge management software solution. It empowers your team to provide your customers outstanding service. It instantly turns your team in to subject matter experts and you can relax knowing your [More]
2013 Auros Egr KM – Navistar – Carlstrom -Full Presentation A Perspective on Auros Enterprise Launch The commercial vehicle industry is characterized by significant product variation and complexity. Mass customization, a phrase that describes the [More]
Simplilearn Solutions (http://www.simplilearn.com) provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Simplilearn Solutions is an APMG -UK accredited training organisation for providing ITIL V3 [More]
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Agenda Introductions – Jonty Pearce, Editor, Call Centre Helper 10 Signs you need Knowledge Management in the Contact Centre – Dennis Fois, Director, eGain Knowledge Management in today’s customer service environment – Martin Hill-Wilson, Director, [More]
Complete video at: http://fora.tv/conference/ideas_economy_information Wolfram Alpha executive director Luc Barthelet discusses how the search engine differs from Google. Barthelet compares Wolfram Alpha’s knowledge-based system to interacting with the computer from Star Trek. —– The Ideas [More]
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