Simplilearn Solutions ( provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Simplilearn Solutions is an APMG -UK accredited training organisation for providing ITIL V3 [More]
livepro is the perfect answer offering a customer service knowledge management solution and you don’t need to be an IT guru to use it. Challenge: There was a need to develop a comprehensive knowledge management system which could be used by companies to manage their learning content. Solution: We developed E-Lore, a knowledge management system which provided the [More]
Knowledge management is crucial for companies because it points the way to comprehensive and clearly understandable management initiatives and procedures. visit:
Pourquoi les entreprises lancent-elles des démarches de Knowledge Management ? Quels bénéfices en attendent-elles concrètement ? Le KM a-t-il atteint sa pleine maturité ? Quelles sont les évolutions en termes de KM ces dernières années [More]
PerfectLearn is a personal Knowledge Management (KM) application based on topic maps with extensive semantic web integration and network graph visualization functionality.
I was challenged to ‘pitch’ the rationale for, and what is, Knowledge Management in 3 minutes… this is my response
Training material created by the ITSM team at UC Davis on how to create knowledge submission records for the knowledge base. The application environment is ServiceNow and the presentation was prepared using Adobe Captivate 7. [More] Help desk software helps a business integrate various support services and offer better customer service. Helping customer retention, increased sales, customer loyalty and more referrals. – Bloomfire of Austin, TX enables companies of all sizes and industries to connect people who have knowledge with those who need it, in the office or on the go. Our knowledge management, business file [More]
eGain the leading provider of Cloud-Based Customer Engagement Solutions. Know more at: