Intergraph’s new Support Knowledge Management Web Portal, based on Oracle’s Knowledge Management application, lets you access the most up-to-date Intergraph support information you need — all in ONE location, with ONE login. Take a moment [More]
Meteorological Support for Government Agencies and an overview of Red Flag Warnings.
Peter Davis from Cadre explains Performance Support
Knowledge Centered Support ( KCS ) is a holistic knowledge management framework, with; • knowledge management processes and • knowledge management procedures • knowledge management governance • knowledge management growth phase KCS gives clear instructions [More]
Knowledge Centered Support ( KCS ) is a holistic knowledge management framework, with; • knowledge management processes and • knowledge management procedures • knowledge management governance • knowledge management growth phase KCS gives clear instructions [More]
Making KM and U (Use), F (Flag), F (Fix), and A (Add) work in the Support Operation!
This leading provider of IT consulting and business processes achieves an 80 percent reduction in client ticket volumes and a 40 percent improvement in mean-time-to-resolution rates with IBM SmartCloud Control Desk software. Learn more about [More]
Knowledge Centered Support ( KCS ) is a holistic knowledge management framework, with; • knowledge management processes and • knowledge management procedures • knowledge management governance • knowledge management growth phase KCS gives clear instructions [More]